Temperature Control Emergency Planning Services (TCEPS)

Designed to assist customers that rely on cooling, heating, hot water or steam for uninterrupted business continuity

Benefits to YOU:

  • Ensures business continuity
  • Avoids closure
  • Minimises production downtime
  • Can form part of a business disaster recovery plan
  • Protects FM companies against financial penalties
  • Maintains duty of care
  • Guarantees rental equipment availability (Silver & Gold levels)

Failure of existing temperature control plant, steam and hot water systems can have disastrous consequences including downtime, closure of facilities, financial penalties, loss of revenue and a failure to provide a duty of care.

Three Unique Support Levels

Our three levels of plan can be tailored to your own individual requirements to ensure that you are fully covered in the event of an emergency. Each level of plan will have a unique reference number which is quoted at the time of any emergency call off ensuring a timely response and reducing any downtime to a minimum.


  • Visit to site to carry out a comprehensive survey of all temperature control plant and hot water systems.
  • Production of a detailed TCEPS plan highlighting equipment required in the event of a failure, siting of temporary equipment, access required, power requirements, connections required in existing pipework and full contact details and escalation process.
  • A one–off charge is applicable for this service.


  • As Bronze but also includes specified equipment ring fenced at an agreed location ready for immediate call off in the event of a failure, guaranteeing availability and reducing response times.
  • No charge for the initial survey and production of the TCEPS plan but a weekly charge for ring fencing the specified equipment.


  • As Silver but also includes an element of inclusive hire period dependent of the length of the contract.
  • No charge for the initial survey and production of the TCEPS plan but a weekly charge for ring fencing the specified equipment.

The Service Process

Call TCEPS free phone number
0800 999 6 365
Quote unique
TCEPS reference number
Transport and engineering
support is organised
Reserved equipment is loaded
and delivered to site
Equipment is installed
and commissioned
Fuel is monitored and managed for
duration of hire period (where applicable)
Call us or email us at

How does TCEPS support you and your business?

  • Planned Emergency Support
  • 24/7 Availability Nationwide
  • Specialist Application Teams
  • Flexible Rental Solutions
  • Complete Peace of Mind

TCEPS Case Studies


Failure of the local district heating system had left a University campus without heating or hot water.

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A hospital suffered a failure of one of the chillers providing cooling to a number of operating theatres.

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To support a major multi–located UK bakery with rental equipment to provide steam and/or chilled water in the event of a site plant failure.

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Facilities Management

To provide contingency for a leading Facilities Management company to support a data centre client across multiple locations.

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Contact us NOW for the most cost-effective temperature control rental solutions